Business process re-engineering is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs. Typically, it involves the analysis of company workflows, finding processes that are sub-par or inefficient, and figuring out ways to get rid of them or change them. The far-reaching measures that are taken after the decision to restructure a process not only concern formal procedures or other existing processes, but can also bring about radical changes in management style and corporate culture.
What are the benefits of business process re-engineering?
Business process management (BPM) can provide, such as enhanced operational efficiency, improved customer service and increased product and service innovation. It also helps managers: Measure, respond to and control operational processes.
- Empowering employees
- Eliminating waste, unnecessary management overhead and obsolete or inefficient processes
- Producing often significant reductions in cost and time
- Enabling revolutionary improvements in many business processes as measured by quality and customer services
- Helping top organisations stay on top and low achievers to become effective competitors.